Frequently Asked Questions

Jumla Iraq is a B2B marketplace that connects buyers and suppliers across Iraq. It helps businesses discover products, request quotations, and build commercial relationships.

Yes, the platform is free to browse and use basic features. We offer Premium Membership plans for suppliers who want additional visibility and features.

Any registered business, supplier, buyer, contractor, or trader operating in Iraq can use the platform.

Click the 'Sign Up' button and choose whether you want to register as a Supplier or Buyer. Fill in your details and verify your email to get started.

Go to your Account → Profile to update your business details, contact information, and profile picture.

Your account type is set during registration. Contact our support team if you need to change it.

Visit the Shop page to browse products by category. Use the search bar to find specific items and filters to narrow down results.

Use the 'Contact Supplier' button on any product page or supplier profile. You can send a message directly through our chat system.

Go to RFQs → Create RFQ, describe your requirements, set a deadline, and submit. Premium buyers can create RFQs that are automatically shared with relevant suppliers.

Suppliers review your RFQ and submit quotations. You can compare offers and select the best one directly from your RFQ dashboard.

Go to your Dashboard → My Products → Add Product. Fill in product details, pricing, images, and specifications.

Free accounts can list up to 5 products. Premium and Enterprise plans offer higher limits.

When a buyer posts an RFQ, you can submit a quotation with your pricing, lead time, and availability directly through the platform.

Go to your Dashboard → Profile → Verification and submit your business documents. Our team reviews and verifies suppliers.

Jumla Iraq facilitates connections but does not process payments. Transactions, payments, and delivery are arranged directly between the buyer and supplier.

Premium Membership fees are non-refundable once activated. See our Commercial Policies for full details.

Jumla Iraq works on all modern browsers including Chrome, Firefox, Safari, and Edge.

Yes, the platform is fully responsive and works on mobile devices, tablets, and desktops.

Please report any issues to support@jumlairaq.com with details about what happened.

Suppliers submit business documentation including registration certificates, chamber of commerce certificates, and tax registration. Our admin team reviews all documents before granting verification badges.

It means Jumla Iraq has reviewed the supplier's business documents. However, buyers should still conduct their own due diligence before transacting.

Contact us through the Contact page or email support@jumlairaq.com. We investigate all reports.

Visit our Contact page, email info@jumlairaq.com, or call +964 770 111 2233 during business hours (Sun-Thu, 9 AM - 5 PM).

We respond to all inquiries within 24 hours during business days.